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  • Warranties

    LIMITED WARRANTY DEFINITIONS: (ALL WARRANTIES EXCLUDE CAR RENTAL, TOWING, LOSS WAGES AND COST OF LODGING).

  • SILVER WARRANTY – FREE!...INDUSTRY LEADING 6 MONTHS PARTS ONLY, ONE TIME, REPAIR/REPLACEMENT WARRANTY FROM ORIGINAL INVOICE DATE. NO LABOR PAID. NON-TRANSFERABLE.

  • SILVER PLUS (+) WARRANTY- 6 MONTHS PARTS AND LABOR (ONE TIME PAY OUT) WARRANTY (UNLIMITED MILES)FROM ORIGINAL INVOICE DATE. PART MUST BE INSTALLED BY A LICENSED REPAIR FACILITY. WARRANTY CLAIM NOT TO EXCEED THE ORIGINAL INVOICE AMOUNT. NON-TRANSFERABLE.

  • GOLD WARRANTY – 1 YEAR PARTS ONLY, ONE-TIME, REPAIR/REPLACEMENT WARRANTY (UNLIMITED MILES)FROM ORIGINAL INVOICE DATE. NO LABOR PAID. NON-TRANSFERABLE.

  • GOLD PLUS (+) WARRANTY – 1 YEAR PARTS AND LABOR (ONE TIME PAY OUT) WARRANTY (UNLIMITED MILES)FROM ORIGINAL INVOICE DATE. PART MUST BE INSTALLED BY LICENSED REPAIR FACILITY. WARRANTY CLAIM NOTTO EXCEED ORIGINAL INVOICE AMOUNT. NON-TRANSFERABLE.

  • PLATINUM WARRANTY – LIFETIME!...PARTS ONLY, ONE TIME, REPAIR/REPLACEMENT WARRANTY (UNLIMITED MILES) FROM ORIGINAL INVOICE DATE. NO LABOR PAID. (NOT AVAILABLE FOR COMMERCIAL OR OFF-ROAD USE). NON –TRANSFERABLE.

  • PLATINUM PLUS (+) WARRANTY – LIFETIME...PARTS AND LABOR (ONE TIME PAY OUT) WARRANTY (UNLIMITED MILES) FROM ORIGINAL INVOICE DATE. PART MUST BE INSTALLED BY A LICENSED REPAIR FACILITY. WARRANTY CLAIM NOT TO EXCEED ORIGINAL INVOICE AMOUNT. (NOT AVAILABLE FOR COMMERCIAL OR OFF-ROAD USE). NON-TRANSFERABLE.

  • ORIGINAL INVOICE IS REQUIRED FOR WARRANTY CLAIM. ALL LABOR/REPAIR TIME CLAIMS MUST BE APPROVED BY J & R TRUCK PARTS PRIOR TO REPAIR/REPLACEMENT OF PART TO BE VALID. LABOR WILL BE PAID FOR APPROVED WARRANTY CLAIMS AT A RATE OF $55/HOUR BOOK TIME (ONE TIME PAY OUT) - NOT TO EXCEED THE ORIGINAL INVOICE AMOUNT. *ALL WARRANTIES BEGIN FROM INVOICE DATE-NOT INSTALL DATE*

    ENGINE WARRANTY REQUIREMENTS:
    ENGINES ARE SOLD AS A LONG BLOCKS ONLY. WARRANTY COVERS INTERNALS AGAINST KNOCK, RATTLES, EXCESSIVE SMOKE, AND OIL CONSUMPTION. COMPONENTS SUCH AS RELAYS, SENSORS, WATER PUMPS, FUEL INJECTIONS, DISTRIBUTORS, COMPUTERS, ETC. MAY BE INCLUDED ON THE ENGINE BUT ARE THERE FOR CONVENIENCE ONLY AND ARE NOT WARRANTIED AND MAY NEED TO BE REPLACED. (DIESEL INJECTORS ARE NOT COVERED UNDER WARRANTY). WE CANNOT BE RESPONSIBLE FOR INSTALLATION ERROR OR BLOWN HEAT TABS, WHICH WILL VOID WARRANTY. THIS WARRANTY DOES NOT COVER ABUSE, OR ANYTHING OTHER THAN NORMAL USE. WE RESERVE THE RIGHT TO VOID ANY WARRANTY WHERE ABUSE IS EVIDENT. REMOTE OIL COOLER LINES MUST BE INSTALLED AND NEW OIL FILTER INSTALLED FOR WARRANTY TO BE VALID. WE ARE NOT RESPONSIBLE FOR BROKEN EXHAUST STUDS OR SPARK PLUGS. ENGINES MUST HAVE NEW OIL AND FILTER INSTALLED UPON INSTALLATION AND EVERY 3,000 MILES THEREAFTER. MUST PROVIDE ALL RECEIPTS IF CLAIM ARRISES.

    TRANSMISSION/DIFFERENTIAL WARRANTY REQUIREMENTS:
    THE TRANSMISSION FILTER HAS BEEN REMOVED UPON INSPECTION OF THE TRANSMISSION BY J & R TRUCK PARTS DISMANTLING TECHNICIAN.
    THIS WARRANTY REQUIRES PROPER REPLACEMENT OF TRANSMISSION FLUID, FILTER AND SEALS, AS WELL AS FLUSHING OF TRANSMISSION LINES, AND ADDING A REMOTE TRANSMISSION COOLER....ALL THESE ITEMS ARE REQUIRED FOR VALID WARRANTY CLAIM. WARRANTY CLAIMANT MUST PROVIDE COPIES OF RECEIPTS SHOWING FILTER KIT AND REMOTE TRANSMISSION COOLER WAS PURCHASED PRIOR TO INTIAL INSTALL. THIS WARRANTY DOES NOT COVER ABUSE OR ANYTHING OTHER THAN NORMAL USE. WE RESERVE THE RIGHT TO VOID WARRANTY IF ABUSE IS EVIDENT. J & R TRUCK PARTS IS NOT RESPONSIBLE FOR INSTALLATION ERROR.

    ALL “OTHER” PARTS REQUIREMENTS (BLANKET): MANUFACTURERS, AS WELL AS J & R TRUCK PARTS, REQUIRE THAT INSTALLATION GUIDELINES MUST BE FOLLOWED TO INSURE PROPER WORKMANSHIP, AND WARRANTY OF YOUR PURCHASED PART. THIS INCLUDES PROPER REPLACEMENT OF ALL MANUFACTURERS FLUIDS, FILTERS, and GASKETS…ETC. WE CANNOT BE RESPONSIBLE FOR INSTALLATION ERROR, OR DAMAGE CAUSED BY INSTALLATION. WE WILL REPAIR OR REPLACE PART AT OUR DISCRETION. WE RESERVE THE RIGHT TO VOID ANY WARRANTY CLAIM IF PART IS TAMPERED WITH IN ANYWAY. ALL ELECTRONICS, ECU’S, AND CONTROL MODULES WILL REQUIRE DEALER PROGRAMMING TO INSURE PROPER WORKMANSHIP AT THE COST OF THE BUYER.

    COMMERCIAL OR OFF-ROAD USE WARRANTY DISCALIMER:
    ANY PART PURCHASED WITH AN EXTENDED WARRANTY DEEMED TO BE USED FOR ANY COMMERCIAL USE, OR OFF-ROAD USE (DEFINED AS ANYTHING OTHER THAN DAILY ON ROAD USE), WILL BE WARRANTIED FOR A MAXIMUM OF 1 YEAR (UNLIMITED MILES)…DEPENDING ON WARRANTY LEVEL PURCHASED.